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| XILO Staff ![]() Posts: 690 Join Date: Nov 2005 | Hi andham2000, If the domain is a gLTD (.com .net .org .info .biz), you'll need the EPP key from the current registrar. This rule is fairly new and is required by all domain registrars. However, .uk domains do not require this key. You can just setup the domain without transferring at this time, once you have setup the account, update the DNS so the site points to us and then (if you want) proceed with the transfer. Matt Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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| XILO Staff ![]() Posts: 690 Join Date: Nov 2005 | Have you already signed up for the hosting package? or are you about to ?Matt Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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| XILO Staff ![]() Posts: 690 Join Date: Nov 2005 | Is the domain you want to setup the one you signed up with? or a different domain? Matt Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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| XILO Staff ![]() Posts: 690 Join Date: Nov 2005 | Hi, For now - you just need to change the nameservers on the domain to match your welcome email. You'll need to make a package within WHM and downgrade your 'master' domain to this package as currently that domain is assigned all your disk space and bandwidth. Once complete, then add the new domain and assign it the package also (or make another package). You'll then have that domain hosted on your account and then can update the DNS when you are ready to have it hosted with us. Let me know if you need further help. Matt Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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