[Simon]

I've got a few domains which are 'welded' to other companies, that I'd like to point to accounts I've setup on the WHM / cPanel here at Xilo.

Can someone post the required DNS settings for the bravo server to enable me to do this.

I did try myself - the settings are below [the company uses Plesk] but the domain won't point to the account I've setup on Xilo -

Tools<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0><TBODY><TR><TD><BUTTON name=bname_disable>Disable</BUTTON>Disable
<BUTTON name=bname_switch>Switch</BUTTON>Switch


</TD></TR></TBODY></TABLE>

<FIELDSET><LEGEND>Add a DNS record</LEGEND><TABLE cellSpacing=0 cellPadding=0 width="100%" border=0><TBODY><TR><TD><TABLE class=formFields cellSpacing=0 width="100%"><TBODY><TR><TD class=name>Record type</TD><TD><SELECT id=fid-type name=type><OPTION value=A selected>A</OPTION> <OPTION value=NS>NS</OPTION> <OPTION value=MX>MX</OPTION> <OPTION value=CNAME>CNAME</OPTION> <OPTION value=PTR>PTR</OPTION> <OPTION value=TXT>TXT</OPTION></SELECT> </TD></TR></TBODY></TABLE><BUTTON name=bname_add>Add</BUTTON>Add


</TD></TR></TBODY></TABLE></FIELDSET>

<FIELDSET><LEGEND>Restoring the DNS zone by the template</LEGEND><TABLE cellSpacing=0 cellPadding=0 width="100%" border=0><TBODY><TR><TD><TABLE class=formFields cellSpacing=0 width="100%"><TBODY><TR><TD class=name><LABEL for=fid-ip_id>IP Address</LABEL></TD><TD><SELECT id=fid-ip_id name=ip_id><OPTION value=2 selected>83.138.166.24</OPTION></SELECT> </TD></TR><TR><TD class=name><LABEL for=fid-www_prefix>WWW prefix</LABEL></TD><TD><INPUT class=checkbox id=fid-www_prefix type=checkbox CHECKED value=true name=www_prefix></TD></TR></TBODY></TABLE><BUTTON name=bname_default>Default</BUTTON>Default


</TD></TR></TBODY></TABLE></FIELDSET>

<FIELDSET><LEGEND>DNS records</LEGEND><TABLE cellSpacing=0 cellPadding=0 width="100%" border=0><TBODY><TR><TD><TABLE class=buttons cellSpacing=0 width="100%"><TBODY><TR><TD class=main><INPUT id=searchInput maxLength=245 name=filter><BUTTON name=bname_search>Search</BUTTON>Search
<BUTTON name=bname_show_all>Show All</BUTTON>Show All


</TD><TD class=misc>
<BUTTON name=bname_remove_selected>Remove Selected</BUTTON>Remove Selected


</TD></TR></TBODY></TABLE><INPUT type=hidden value=0 name=page><INPUT type=hidden value=25 name=page_size> <TABLE width="100%"><TBODY><TR><TD>9 DNS records total</TD><TD align=middle></TD><TD align=right>Number of entries per page: 10 25 100</TD></TR></TBODY></TABLE>
<INPUT type=hidden value=type name=sort> <TABLE class=list cellSpacing=0 width="100%"><TBODY><TR><TH width="40%">Host</TH><TH class=sort width="20%">Record type</TH><TH width="40%">Value</TH><TH class=select width=0><INPUT class=checkbox onclick=DNSZoneListSelect() type=checkbox value=true name=DNSZoneListSelectAll></TH></TR><TR class=oddrowbg><TD>virgil-crawford.co.uk.</TD><TD>NS</TD><TD>NS1.XNAMESERVER.NET.</TD><TD class=select><INPUT class=checkbox id=del_2551 type=checkbox value=2551 name=del[]></TD></TR><TR class=evenrowbg><TD>virgil-crawford.co.uk.</TD><TD>NS</TD><TD>NS2.XNAMESERVER.NET.</TD><TD class=select><INPUT class=checkbox id=del_2552 type=checkbox value=2552 name=del[]></TD></TR><TR class=oddrowbg><TD>virgil-crawford.co.uk.</TD><TD>NS</TD><TD>NS3.XNAMESERVER.NET.</TD><TD class=select><INPUT class=checkbox id=del_2553 type=checkbox value=2553 name=del[]></TD></TR><TR class=evenrowbg><TD>virgil-crawford.co.uk.</TD><TD>A</TD><TD>193.238.80.55</TD><TD class=select><INPUT class=checkbox id=del_2554 type=checkbox value=2554 name=del[]></TD></TR><TR class=oddrowbg><TD>mail.virgil-crawford.co.uk.</TD><TD>A</TD><TD>193.238.80.55</TD><TD class=select><INPUT class=checkbox id=del_2555 type=checkbox value=2555 name=del[]></TD></TR><TR class=evenrowbg><TD>ftp.virgil-crawford.co.uk.</TD><TD>CNAME</TD><TD>virgilcrawford.com.</TD><TD class=select><INPUT class=checkbox id=del_2556 type=checkbox value=2556 name=del[]></TD></TR><TR class=oddrowbg><TD>www.virgil-crawford.co.uk.</TD><TD>CNAME</TD><TD>virgilcrawford.com.</TD><TD class=select><INPUT class=checkbox id=del_2557 type=checkbox value=2557 name=del[]></TD></TR><TR class=evenrowbg><TD>virgil-crawford.co.uk.</TD><TD>MX (10)</TD><TD>virgilcrawford.com.</TD><TD class=select><INPUT class=checkbox id=del_2559 type=checkbox value=2559 name=del[]></TD></TR><TR class=oddrowbg><TD>193.238.80.55 / 24</TD><TD>PTR</TD><TD>virgil-crawford.co.uk.</TD></TR></TBODY></TABLE>
</TD></TR></TBODY></TABLE></FIELDSET>

[Kieran]

So let me clarify, you have domains on another providor that point to nameservers other than those for bravo and you want to point them to bravo without changing the nameservers on the domain?

If this is the case, where do you want e-mail to be managed?

[Simon]

I have a domain: virgil-crawford.co.uk on: fasthosts

I want to point ALL facets of the domain to the account I've set up on Bravo [including mail] - So I can manage the domain fully without having to use Plesk again (other than to renew the domain of course). This is to be a permanent change.

The settings I posted are my efforts in trying this which have failed and I don't quite know why.

[Kieran]

In addition to the plesk login on your host you should have one for the actual domain which will allow you to change the nameservers direct on the domain. You need to login to this control panel and change the nameservers from the ones for fasthosts to the xilo ones.

If you look at your domain DNS details you will see that the domain its self is pointing to fasthosts name servers and not xilos. If you do not have access to do this directly with your host you should contact them, or you can use the nominet system to change them - when you register a .uk domain you get a letter in the post with details on how to change your domain details via the nominet system.

The 3 nameservers you need for xilo are
NS1.XNAMESERVER.NET
NS2.XNAMESERVER.NET
NS3.XNAMESERVER.NET