[midweb]

Hi I joined yesterday and my site was online for a couple of hours today and went off again. I submitted a ticket but still waiting for a reply Just wondering if anyone else experiencing same problem.
Midwebonline Home Page
Mick Birmingham

[Kieran]

I am seeing your site fine from here. What server are you on and who is your ISP?

[midweb]

Hi Kieran Im with xilo I joined yesterday my isp is supernet Ive never had a problem like this before it says Midwebonline Home Page is currently unavailable.
Everything else is working ok

[Kieran]

Supanet aren't currently reporting any problems so it shouldn't be an ISP issue.

Try hitting CTRL-F5 when you have your site open in your browser. It may be a caching issue due to DNS propogation (if you have recently changed your DNS servers). Earlier when your site was visible you may have been taking a different route to access it.

As far as what server you are on, xilo have several, it says in your welcome e-mail. Its not important for this issue but it will help in future to submit it in tickets as it makes knowing where to go to find a potential problem that little bit quicker for support folk

[midweb]

I have tried hitting CTRL-F5 but still the same tried reebooting tried diferent browsers still the same. Sometimes comes up The page cannot be displayed and other times action cancelled.

[Kieran]

I've had a look at the domain details and I can see it was only registered yesterday. This means it is all still within the 72 hour propogation period and so it is entirely possible that some servers your query might go through do not have a knowledge of the domain yet. This is consistent with the page cannot be displayed message.

Best advice at this stage is wait a day or so and see if it comes back. I know its frustrating, but its just the way these things work.

If you want to check your site is in fact fine, you should go to the following url: http://ip-of-your-server/~username and you will see your site there

[midweb]

that doesnt work either I think your right though if I try on firefox it says :Server not found Firefox can't find the server at Midwebonline Home Page.
* Check the address for typing errors

[midweb]

sorry Kieran I didnt understan you previous thread ip username How will that show my page
Mick

[Kieran]

I have e-mailed you the correct link to view your site in the way I described; I cannot post the actual link on the forums to protect reseller identities.

EDIT:

Sorry, posted before your second reply

That link works by accessing your site by simply feeding the server your username and displaying the site associated with it. Your domain is only ever a pointer as it were to the site you see using the IP address and the username.

(You should now have the uncensored link in your e-mail )

[midweb]

Thanks kieran I will let you know when I get the email