[wilson765]

Hi

I've been running omnidrive document upload software fine till the software suddenly stopped working.

Omnidrive support gave me this cgitest to do.

#!/usr/bin/perl
print "Content-type: text/html\n\n";
print "TEST";

but this gives a server error when put in a .pl file in the cgibin.

So they are saying it's a server error.

I really don't understand much of this.

How can I find out what is wrong with my cgi-bin?

Steve

[A-Wing]

Try re-uploading the file as ASCII if you are using FTP instead of binary mode. The perl interpreter doesn't like /r/n newline codes the /r are stripped in ASCII mode.

[wilson765]

Thanks A Wing,

I tried using ASCII but in this case it did not work.

The odd thing about all this is that the main CGI was working fine until a few days ago. Then it stopped and now everyone is stumped.

Xilo have made no server changes (that I know of) and I certainly didn't touch the server.

This little test program was provided by the software writers to check for errors. Now of course nothing works and they are washing their hands of it.

Thanks for taking the time A Wing, I really am lost when it comes to perl.

Steve

[A-Wing]

hmm...that should work. If that doesn't I would look at apache error logs for clues

[wilson765]

Thanks A Wing,

Apart from WHM and Cpanel I don't really know the servers. Where and how would I find the apache error logs?

I use a small resellers account.

Sorry to put on you but as you can probably guess your the first helpful voice I heard in a few days.

Steve

[Tom]

Originally Posted by wilson765

Thanks A Wing,

Apart from WHM and Cpanel I don't really know the servers. Where and how would I find the apache error logs?

I use a small resellers account.

Sorry to put on you but as you can probably guess your the first helpful voice I heard in a few days.

Steve

Steve,

We are also looking at this in relation to the ticket you have raised but currently dont have anything concrete as to why it was working and then just stopped.

We've even compared to the last backup which appears the same.

Please do bear with us.

Tom

[wilson765]

Thanks Tom,

that was very kind of you to post that.

I know you guys are busy and always get there in the end. I didn't mean to suggest you weren't helping. You are always helpful where you can be.

Steve

[Tom]

I've been told that all was fixed on a swift permissions change

Tom

[wilson765]

Hi Tom,

Yes, you know there must be something wrong with my FTP software because that file was showing as 755 but never worked.

I'm sorry that it ended up a permissions thing. But thanks for sticking at it and helping me out.

That's lots of kind voices I've heard in the last hour.

Steve

[A-Wing]

Ah, I should have thought of that. Its always something simple that takes the time to find.