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Support Queries This forum should be used to contact XILO's support team should you have any problems with your account.

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solaris solaris is offline
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Default AWStats - 4/07/2006, 7:24 AM

Hi!

I've just signed up with Xilo, having had a torrid time with a certain [other hosting company removed]. I am very happy with things so far!

I've activated AWStats for my domain, and I can now view the stats pages - but they seem to be static at the initial condition. I have made several hits to the site, but the stats aren't showing anything.

Could you please help?

Also, I can't remember if I read it somewhere on the xilo website, but is it possible to have secure POP and SMTP transactions with the server?

Thanks,

Samir
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Kieran Kieran is offline
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Default Re: AWStats - 4/07/2006, 10:22 AM

Awstats are updated using the servers raw data logs once every day. This means that in 24 hours time you should start seeing Awstats populate with data to do with the hits you have recently recieved.
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Default Re: AWStats - 4/07/2006, 10:31 AM

I addition to my previous response you can find information on ports for secure POP, IMAP and SMTP on the following FAQ link: What ports can I collect and send mail on? : XILO : Support
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solaris solaris is offline
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Default Re: AWStats - 4/07/2006, 2:59 PM

Thanks, that helps a lot.
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Matt Matt is offline
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Default Re: AWStats - 5/07/2006, 4:17 AM

Quote:
Originally Posted by solaris
I've activated AWStats for my domain, and I can now view the stats pages - but they seem to be static at the initial condition. I have made several hits to the site, but the stats aren't showing anything.
Just for the official reply on this - stats on the H-Sphere platform are run between 12am and 4am every morning

Matt


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