[a-dam]

Hello, i was wondering if i had an additional harddrive could i send it over to your guys and get it put in my server? if so how much would it cost or would it be free? I sent a support ticket but i couldnt see the email and when i logged on to support there wasnt any tickets created so i decided to come here, any help at all would be great,


Many thanks, Adam

[Tom]

Hi Adam,

I do remember a ticket like this - I think it was from Gareth.

We don't allow external customer hardware to be installed in our dedicated servers unfortunately.

Tom

[a-dam]

thanks for such a quick reply Tom, is there an option for Xilo to install a 2nd drive or upgrade the primary ?


Thanks, Adam.

[Tom]

Adam,

Sure - Drop us a sales ticket and we will see what we can do for you.

Tom

[a-dam]

Cheers Tom, I got Gareth to send a ticket on my behalf as I know Xilo only likes one person to login to the Xilo account.


cheers for the help

Adam.

[a-dam]

just to say ive got gareth to post a support ticket, will i be reciving a responce before the end of the week or is there a problem replying to the ticket?

Thanks, Adam.