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| Support Queries This forum should be used to contact XILO's support team should you have any problems with your account. |
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| User ![]() Posts: 4 Join Date: Feb 2006 | Ive recently reported in a thread that i could not get my php-nuke site to load and i got a error:404 whenever i attempted to load it. I have recently tried un-installing it and i tried to install an sm forum to see if that worked however it also gives me an error:404. I asked my friend who will also be using the site/forum when it is up and running to try and load it in both internet explorer and firefox like i have however he also was unable to load the forum. the url of the sm forum is www.andrewnewton.com/empireofownage |
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| Reseller ![]() Posts: 60 Join Date: Jul 2004 Location: Gloucestershire | Hi there Arnewton, I suspect that there is not a problem with your site installation as such, but with the resolution of your domain address! Your www.AndrewNewton.com address seems to still be residing at its old IP address - it's not at a XILO address yet. Have you updated your nameservers yet? Andy |
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| XILO Staff ![]() Posts: 171 Join Date: Nov 2005 | Cheers for the reply Andy. Andrew: It appears your domain transfer has been cancelled. It is due to two reasons; Firstly, the domain contacts ( You will also need to remove the registrar lock on the domain as this will prevent transfer. Once you have done these, please let us know so we can get the domain moved over as soon as possible. In the interim, if you change the nameservers to those listed in your welcome email - you will be able to use the account now instead of in 7 days when the transfer completes. Tom Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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| User ![]() Posts: 4 Join Date: Feb 2006 | im going to delete this domain and register a new domain with xilo as i didnt really need the andrewnewton.com as i dont have a site for that, its for something else that i am using the hosting for. |
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