XILO Community Forum

Support 03333 407 407 • Sales 0800 084 2421 • sales chat

Go Back   XILO Community Forum > Customer Support > Support Queries > Database down?
Support Queries This forum should be used to contact XILO's support team should you have any problems with your account.

Closed Thread
 
LinkBack Thread Tools Display Modes
  (#1 (permalink)) Old
Dom Dom is offline
User
Dom is on a distinguished road
 
Dom's Avatar
 
Posts: 83
Join Date: Sep 2005
Location: UK
Default Database down? - 09/02/2006, 6:08 PM

Afternoon all,

I've been on my forums this afternoon, and everything was working fine. But just now, I get the following error:

Critical error:

Could not connect to database.



That's not so much of a problem at the mo, but I need to be able to FTP files to my webspace, as I'm working on an important project at the mo.

So I was wondering what the problem was?

  (#2 (permalink)) Old
Dom Dom is offline
User
Dom is on a distinguished road
 
Dom's Avatar
 
Posts: 83
Join Date: Sep 2005
Location: UK
Default Re: Database down? - 09/02/2006, 6:12 PM

Never mind, it seems to be working OK now.

Is there some maintenance going on though that we should know about?

  (#3 (permalink)) Old
XILO Staff
Matt is on a distinguished road
 
Matt's Avatar
 
Posts: 694
Join Date: Nov 2005
Default Re: Database down? - 09/02/2006, 6:28 PM

Hi Dom,

We have had a few problems with the earlier migration that was attempted.

Sorry about that short outage in the last 20 minutes and if you have any further problems - please let me know.

Matt


XILO Communications Ltd.
Internet Hosting and Online Services
w: http://www.xilo.net/
h:
http://my.xilo.net/
t: +44 (0) 845 034 6444
f: +44 (0) 845 034 6555
  (#4 (permalink)) Old
Dom Dom is offline
User
Dom is on a distinguished road
 
Dom's Avatar
 
Posts: 83
Join Date: Sep 2005
Location: UK
Default Re: Database down? - 09/02/2006, 6:34 PM

OK thanks. I have actually got a another slight worry, I'm using the PHP function 'xslt_create' in one of my projects, and it worked fine about 10 minutes ago, and now it's telling me that it's an undefined function.

:s
  (#5 (permalink)) Old
XILO Staff
Matt is on a distinguished road
 
Matt's Avatar
 
Posts: 694
Join Date: Nov 2005
Default Re: Database down? - 09/02/2006, 6:46 PM

Dom,

Investigating that now.

Matt


XILO Communications Ltd.
Internet Hosting and Online Services
w: http://www.xilo.net/
h:
http://my.xilo.net/
t: +44 (0) 845 034 6444
f: +44 (0) 845 034 6555
  (#6 (permalink)) Old
Dom Dom is offline
User
Dom is on a distinguished road
 
Dom's Avatar
 
Posts: 83
Join Date: Sep 2005
Location: UK
Default Re: Database down? - 09/02/2006, 8:34 PM

OK thanks for the help. My final year project at uni depends on it, haha!

  (#7 (permalink)) Old
XILO Staff
Matt is on a distinguished road
 
Matt's Avatar
 
Posts: 694
Join Date: Nov 2005
Default Re: Database down? - 10/02/2006, 3:23 PM

Dom,

Can you confirm that all is working now?

Matt


XILO Communications Ltd.
Internet Hosting and Online Services
w: http://www.xilo.net/
h:
http://my.xilo.net/
t: +44 (0) 845 034 6444
f: +44 (0) 845 034 6555
Closed Thread


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Can't remove database folio Support Queries 4 21/03/2008 11:02 PM
Database connection - need help please UncleSteve Support Queries 2 11/06/2007 1:27 AM
Restoring SQL database intelligent Support Queries 3 29/04/2007 2:50 PM
mySQL Database size limit? Sargent_ST3EL Support Queries 6 04/01/2006 11:15 AM
access mysql database from off the server digital5 Support Queries 4 08/02/2005 9:10 PM


Powered by vBulletin | XHTML | © Copyright 2003-2008 XILO Communications Ltd. All rights reserved. E&OE