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| Support Queries This forum should be used to contact XILO's support team should you have any problems with your account. |
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| User ![]() Posts: 7 Join Date: Jul 2004 | I have logged a call with support, but not received any feedback to how long it will take for my new site to be active. Does it take longer than 6 days to get your site activated. Wish someone can explain that to me. Supertramp ![]() |
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| XILO Staff ![]() Posts: 180 Join Date: Jul 2004 | Quote:
Not at all. If you can give the first name of your account - I can investigate for you. Tom Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 | |
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| XILO Staff ![]() Posts: 180 Join Date: Jul 2004 | Hi, After looking into this - it appears the welcome email was rejected by BTinternet.com (your email address on account). I have resent this now and the remote server at BT has accepted the message fine. Regards Matt Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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