[Andy]

Any current known issues with Bravo?

Can't seem to reach it at the moment!

... oh and the Service Status link doesn't seem to want to work! Just comes up with " XML error: not well-formed (invalid token) at line 5"

... and the News doesn't work either ... "Fatal error: news event is not registered in /hsphere/local/home/mattm/support.xilo.net/includes/functions.php708"

You guys really need to get a separate dev/test server

Andy

[XILO]

Andy,

Tested it from here and can get web, mail and traceroute to the server;

traceroute to bravo (193.238.80.55), 30 hops max, 46 byte packets
1 72.36.186.193.186.36.72.in-addr.arpa (72.36.186.193) 0.375 ms 0.373 ms 0.357 ms
2 10.1.4.29 (10.1.4.29) 0.515 ms 0.444 ms 0.448 ms
3 216.39.69.237 (216.39.69.237) 0.513 ms 0.349 ms 0.322 ms
4 216.39.64.17 (216.39.64.17) 0.356 ms 0.258 ms 0.246 ms
5 ohr2-ge-6-0.FortWorthda1.savvis.net (208.172.131.42) 0.294 ms 0.337 ms 0.291 ms
6 dpr1-so-1-0-0.DallasEquinix.savvis.net (204.70.134.17) 1.576 ms 1.698 ms 1.523 ms
7 aer1-po10.DallasEquinix.savvis.net (204.70.134.14) 1.499 ms 1.411 ms 1.450 ms
8 ge-6-10.car4.Dallas1.Level3.net (4.68.111.89) 1.469 ms 5.362 ms 226.440 ms
9 ae-1-54.bbr2.Dallas1.Level3.net (4.68.122.97) 1.914 ms 1.964 ms ae-1-56.bbr2.Dallas1.Level3.net (4.68.122.161) 1.958 ms
10 as-0-0.bbr1.London1.Level3.net (4.68.128.109) 108.710 ms ae-1-0.bbr2.London1.Level3.net (212.187.128.57) 108.843 ms 108.834 ms
11 ge-3-0-0-0.gar1.London1.Level3.net (4.68.128.122) 108.608 ms ge-3-0-0-0.gar2.London1.Level3.net (4.68.128.126) 108.957 ms ge-3-0-0-0.gar1.London1.Level3.net (4.68.128.122) 108.637 ms
12 so-2-0.metro1-londencyh00.London1.Level3.net (212.113.0.113) 108.598 ms so-6-0.metro1-londencyh00.London1.Level3.net (212.113.3.30) 109.288 ms so-2-0.metro1-londencyh00.London1.Level3.net (212.113.0.113) 108.700 ms
13 83.245.41.35 (83.245.41.35) 109.591 ms 109.701 ms 109.171 ms
14 bravo (193.238.80.55) 110.201 ms 109.783 ms 109.904 ms

What does your trace say?

Hmmm.. Those things should be working!

Tom

[XILO]

Andy,

Site links have been resolved.

[Andy]

Hi Tom,

I raised a ticket, just in case [9504]

My TRACERT says

Tracing route to bravo.xnoc.net [193.238.80.55]
over a maximum of 30 hops:

1 1 ms <10 ms 1 ms my.firewall [10.93.80.1]
2 7 ms 7 ms 7 ms host81-133-178-126.in-addr.btopenworld.com [81.1
33.178.126]
3 28 ms 28 ms 27 ms btdhg553-hg1.ealing.broadband.bt.net [217.47.134
.200]
4 29 ms 44 ms 27 ms 217.47.134.130
5 76 ms 49 ms 29 ms 217.47.134.234
6 30 ms 26 ms 50 ms 217.47.219.138
7 64 ms 43 ms 35 ms 217.41.168.29
8 608 ms 400 ms 506 ms 217.41.168.186
9 35 ms 30 ms 29 ms 217.41.168.62
10 129 ms 81 ms 34 ms 217.47.220.43
11 131 ms 129 ms 110 ms core1-pos7-7.ealing.ukcore.bt.net [194.72.17.241
]
12 127 ms 126 ms 30 ms core1-pos10-0.redbus.ukcore.bt.net [194.74.65.25
4]
13 32 ms 32 ms 29 ms linx-gw1.enta.net [195.66.226.151]
14 * * * Request timed out.
15 29 ms 49 ms 31 ms 84-45-252-146.no-dns-yet.enta.net [84.45.252.146
]
16 * * * Request timed out.
17 *


Hmmmmm ....

[Andy]

Thanks for fixing the links Tom ... didn't realise they only linked here

[XILO]

Andy,

Can you give you router a reboot - sometimes that does work.

The server is up;

http://monitor.xilo.net/pubgrp?uid=E...D-8BE1344729F4

Tom

[Andy]

Cheers Tom, I'm in a client's office today, don't fancy fiddling with their router

As long as the server's up and it's just me that's affected that's fine. Another customer's new site went live overnight and I was expecting an angry phone call any minute coz they couldn't see it!!!

You can close off 9504 and if I have any other probs I'll raise another.

TTFN!

Andy

[Andy]

It's back now!

Curious ... apparently they have had routing/DNS issues from this office before ...

Thanks for your help Tom.