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(#1 (permalink))
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| Reseller    Posts: 31 Join Date: Aug 2007  |  Domain Renewal Question -
06/10/2008, 2:39 PM
Hi I need to ask this Question we dont actually ave to pay for the domain renewal do we? as mine a re due soon to be paid and at the moment i dont have that money as im only doing a few websites now. Jessica |
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(#2 (permalink))
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| XILO Staff   Posts: 694 Join Date: Nov 2005 | Re: Domain Renewal Question -
06/10/2008, 2:42 PM
Hi, No, this is why we give you the ability to set a domain to 'Do not renew' via the control panel. This will need to be set 14 days prior to the renewal date the prevent a new invoice from being generated. Matt Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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(#4 (permalink))
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| XILO Staff Posts: 694 Join Date: Nov 2005 | Re: Domain Renewal Question -
06/10/2008, 3:12 PM
Jessica, Your invoices were raised around the same time, if not before so even if we had told you this then - it would have been too late. However, please do take note of the ticket conversation today and that your other queries will be resolved in the order received. Thanks Matt Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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(#6 (permalink))
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| XILO Staff Posts: 694 Join Date: Nov 2005 | Re: Domain Renewal Question -
06/10/2008, 3:23 PM
Jessica, Accounts will advise you when they reply to your ticket. Thanks Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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