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| XILO Coding Monkey ![]() Posts: 10 Join Date: Nov 2005 | Hi Steve, Would it be possible for you to raise a ticket with the account login credentials please so that we can replicate the exact problem. The majority of accounts have been restored correctly after the updates but there do appear to be a few that are having residual issues. Regards Chris Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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| XILO Coding Monkey ![]() Posts: 10 Join Date: Nov 2005 | Hi trevroberts. Do you have your ticket number please so I can take a look for you. Regards Chris Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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| XILO Coding Monkey ![]() Posts: 10 Join Date: Nov 2005 | Tom has had a look at that already and the domain referenced on the ticket is on Delta - can you please update with the domain/login credentials for the account on Kilo so I can personally run some tests for you and apply any needed fixes. *Could you also check the Delta account please whilst we are working on the Kilo accounts when you reply. Regards Chris Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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| XILO Staff ![]() Posts: 690 Join Date: Nov 2005 | Chris, I've just updated the internal notes for the other account details. ![]() M Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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