Some questions about cPanel - Page 6

**Matt** · **Re: Some questions about cPanel -** 22/04/2008, 8:17 PM

Different in what way?

They should be the same apart from the time they run of course.

**Kieran** · **Re: Some questions about cPanel -** 22/04/2008, 8:18 PM

You're going to have to post some examples of stats that differ, then we might be able to proffer some reason or solution.

Skatiechik · **Re: Some questions about cPanel -** 22/04/2008, 9:10 PM

The stats for yesterday are given as below, the first number is the one from the awstats in the control panel, the second number is the one I set up to run.

Number of visits 59 44
Pages 414 230
Hits 3861 2467
Bandwidth 14.34 MB 7.99 MB

**Matt** · **Re: Some questions about cPanel -** 22/04/2008, 9:14 PM

Well - just from those. Your awstats is not seeing as much as the default one is.

This maybe due to your stats running at a certain time and only seeing a partial days log file or just due to the data your awstats is configured to collect.

I would check the awstats (ours) value against the bandwidth value in the control panel for web and see what that says - disregard FTP/pop/SMTP as that would be additional.

Matt

Skatiechik · **Re: Some questions about cPanel -** 22/04/2008, 10:28 PM

The http for that domain saw 34.07 bandwidth for that day.

I kept the same settings that the awstats hsphere used, I will set the cron to go roughly the same time as the control panel and see what happens over the next 24hours. I was just puzzled to see one only reporting half of what the other did when it is the same script.

Skatiechik · **Re: Some questions about cPanel -** 24/04/2008, 6:03 PM

Okay I have changed the timing to the same as the CP one, and they are still different but not such a massive gap as before. Will have to live with it as I can't see any other reason why they would be different.

Dom · **Re: Some questions about cPanel -** 28/04/2008, 12:41 PM

Is there any update on my transfer yet? I see my ticket has been escalated, but I don't know what's happening.

Thanks.

Skatiechik · **Re: Some questions about cPanel -** 8/05/2008, 1:52 PM

All my sites are moved now, I just wanted to say thankyou to Keiran and Matt for any advice you gave me it was much appreciated.

The move was pretty successful except for a small hitch, I forgot a couple of the email users used IMAP instead of pop3 so they lost their email. Doh!

**Kieran** · **Re: Some questions about cPanel -** 8/05/2008, 2:06 PM

Glad your move went well, sorry about your e-mail losses - its an easy mistake to make - you'll know for next time you move things around though