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| Support Queries This forum should be used to contact XILO's support team should you have any problems with your account. |
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(#31 (permalink))
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| XILO Staff ![]() Posts: 694 Join Date: Nov 2005 | OK. Before you update DNS - let us know the list of domains so we can update any filters otherwise you will loose email. Matt Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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(#34 (permalink))
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| XILO Staff ![]() Posts: 694 Join Date: Nov 2005 | If not done correctly - yes it can be lost. Steps to ensure that no mail is lost. 1) Create mailboxes on new account 2) Let us know you're ready for the switch and we'll update filters 3) Change DNS Matt Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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(#35 (permalink))
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| User ![]() Posts: 55 Join Date: Apr 2005 | Ah I see.... Will follow those instructions when I move my "main" site for which my email address is attached too. Won't be for a while yet still got to sort out the awstats and webalizer which I have to install. |
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(#37 (permalink))
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| User ![]() Posts: 55 Join Date: Apr 2005 | How often should I be setting the awstats to update? I have set the cron to be every hour but I figure that might be too often looking at the inside the control panel which hasn't been updated since lunchtime ish. Also currently I have set the awstats up in one domain folder. Is it best for me to do this with all domain folders. Or should I move it out into the root folder and set up seperate conf files for all domains, but only have one copy? |
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(#38 (permalink))
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| Techie & Moderator ![]() Posts: 753 Join Date: Apr 2006 Location: Swindon, UK | Quote:
Thats entirely up to you and how you want things to work/be displayed. | |
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(#39 (permalink))
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| XILO Staff ![]() Posts: 694 Join Date: Nov 2005 | We'd advise every 24 hours and no less. Matt Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
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