[ziegamala]

I am a novice, and am trying to set-up e-mail in advance of getting my website up and running. I have set-up everything correctly in the control panel (I think), and I tried to set-up a new e-mail account on Outlook, but just keep getting an error - unable to access incoming POP3 Server.

Any ideas what's happening or what I am doing wrong? Is there a delay between the setup and the going live for the domain names (which I already own - bought them through Dotster weeks ago)?

[XILO]

Originally Posted by ziegamala

I am a novice, and am trying to set-up e-mail in advance of getting my website up and running. I have set-up everything correctly in the control panel (I think), and I tried to set-up a new e-mail account on Outlook, but just keep getting an error - unable to access incoming POP3 Server.

Any ideas what's happening or what I am doing wrong? Is there a delay between the setup and the going live for the domain names (which I already own - bought them through Dotster weeks ago)?

Hi,

As your domain is with another provider, you will need to change the DNS server addresses yourself. These should have been located in your "welcome email". Did you get these?

Also - it appears that you want to transfer the domain to us? If so, please login at Dotster and change the IPStag to XILO - once this is done, we can make the needed changes and they should go live within the hour.

Matt