XILO Community Forum
Support 03333 407 407 • Sales 0800 084 2421 • 
|
| Support Queries This forum should be used to contact XILO's support team should you have any problems with your account. |
 |
| | LinkBack | Thread Tools | Display Modes |
(#1 (permalink))
  |
| Reseller   Posts: 2 Join Date: Jul 2007 |  Catch 22 on forgotton password ! -
07/10/2007, 4:07 PM
Hi, I'm trying to log into the my.xilo area as I know I have an outstanding invoice which I'm trying to settle. However, I have forgotten the password. I've gone through the procedure to have it emailed to me, however the email address on file is one at the domain I'm trying to square up... and as it is overdue, it has been suspended, hence I can't pick up the email. Effectively I can't get into my invoices to pay because I haven't paid and can't get my email  I raised a support ticket about this on Friday but have had no contact, not even an acknowledgment that it has been received. I would imagine that may be because I have had to use a gmail address as a contact for the above reasons. Am not sure how to proceed from here.. help !! Walkin |
| |
|
(#3 (permalink))
|
| XILO Staff   Posts: 694 Join Date: Nov 2005 | Re: Catch 22 on forgotton password ! -
11/10/2007, 4:51 PM
Hi, I have managed to find your account and can see that you logged in on 08/10/2007 12:46. Can you let me know if you are still having problems. Matt Internet Hosting and Online Services w: http://www.xilo.net/ h: http://my.xilo.net/ t: +44 (0) 845 034 6444 f: +44 (0) 845 034 6555 |
| |
|
« Previous Thread
|
Next Thread »
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
| Thread Tools | |
| Display Modes | |
Linear Mode
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Forgot Password | carl | Support Queries | 3 | 24/09/2007 8:34 PM |
Powered by vBulletin | XHTML | © Copyright 2003-2008 XILO Communications Ltd. All rights reserved. E&OE
