[Dvotee]

Hi,

I'm new to Web Designing blah blah and am looking at hosting etc but am concerned my lack of experience will cause me no end of problems.

I want to offer potential customers hosting maybe even broadband etc......Having looked at your site, forum etc it appears very proffesional and I will probably look at signing up for a re-seller deal but my quesiton (when I get there is)

Being a newbie, are you prepared for a lot of technical quesitons when it comes to support. I guess I'm just a bit nervous about stating this then finding out its all above me

[Gareth]

They are very helpfull and patient.

I would recommend them

[dmhannah]

Have to agree with Gareth, very supportive and understanding.

[XILO]

Originally Posted by Dvotee

Hi,

I'm new to Web Designing blah blah and am looking at hosting etc but am concerned my lack of experience will cause me no end of problems.

I want to offer potential customers hosting maybe even broadband etc......Having looked at your site, forum etc it appears very proffesional and I will probably look at signing up for a re-seller deal but my quesiton (when I get there is)

Being a newbie, are you prepared for a lot of technical quesitons when it comes to support. I guess I'm just a bit nervous about stating this then finding out its all above me

Hi Dvotee,

Welcome to the work of web design

Yes - We are here to help you with every aspect of your account. All you need do is submit a helpdesk ticket detailing your issue or question.

If you have any more questions, let me know.

Tom

[Dvotee]

OK, excellant.......

When I get myself all set up and ready to go you best be prepared for a blitz on the tickets ha ha be prepared to earn your money!!!

One last question. If I decide for the start up reseller I 'assume' it is easy to upgrade as I go along?

[XILO]

Thanks Gareth and Dean for the replies

Originally Posted by Dvotee

One last question. If I decide for the start up reseller I 'assume' it is easy to upgrade as I go along?

Yes A quick email and an upgrade can take as little as a few seconds.

No downtime for you or your clients

Tom