[adampetnebula]

Hi, My company bought a dedicated server with you a couple of days ago which we are still waiting on. For some reason you seem to think you need to speak to someone about the setup so if i can be of help please ask your questions.

[XILO]

Hi Adam,

I have replied to your ticket concerning your order and serve details.

Please do let me know if you have any further questions.

Tom

[adampetnebula]

Hi Tom,
We have not yet recieved an email from you. The last one we recieved wes from Matt mentioning you wished me to contact you regarding settings? It may just be delayed somewhere but if it contained something Matt didnt say would you mind emailing it to us again please?

Adam

[XILO]

Adam,

I can confirm that after your emails with our Sales team - that your server is being built and will be fully configured and secured for you.

If you have any other questions, please feel free to ask

Tom

[adampetnebula]

Hi,
We have just recieved confirmation of our server and a little bit of info of how to find our server. Unfortunatly we were not sent the information required to access the control panel. I did send a reply to the email requesting cpanel info but it sent it as low priority and we cannot wait upto 48 hour for something as simple yet nessecary as our cPanel login details. Please help

Adam

[XILO]

Adam,

We have just replied to your ticket. You can access your WHM (where you create the accounts and setup the server) at;

https://IP-address-of-server:2087/

Tom

[adampetnebula]

Fantastic, That is the kind of customer service i have been looking for, replys in 2 minutes Thanks for your help, im in and if i have any trouble i will let you know but i hope not.

Thanks again

Adam

[XILO]

If you have any further issues, please let us know in the support forum

Matt