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Go Back   XILO Community > Customer Support > Comments and Suggestions > Customer Testimonals > I am extremely impressed
Customer Testimonals We would love to hear from you what you think about the service we provide in addition to our testimonials page.

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arnoldkrg arnoldkrg is offline
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Default I am extremely impressed - 17/08/2007, 12:42 PM

About a month ago I decided to move my sites from my existing host to XILO. Basically I had lost confidence in them. I found Xilo and read through these Forums. I am impressed by the fact that all comments are there "warts and all". My existing host deletes any adverse comments from the Forums.

So I rang the 0800 number to speak to sales. They answered it (another good sign). They advised me what I needed to do to ensure a smooth transfer of domain name and site.

Came the day, and all transfers and moves were made (at 5 30pm after our office hours. Excellent). My site was down for approximately 1 hour while the move was made. Everything went smoothly with no major problems. And sales staff were available to advise me of progress.

Once set up, I discovered a problem with my emails. A quick call to the support telephone service next morning was answered immediately. Five minutes later my email problems had been sorted out and everything is now 100% perfect.

I get more for my money at XILO. More webspace and more bandwidth. The sales team were extremely helpful. The support was prompt, pleasant and very efficient.

I am now left wondering why I stayed with my previous hosting company for four or more years.

Many thanks to the XILO team. I will be advising anyone I know to make the same move.
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Dom Dom is offline
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Default Re: I am extremely impressed - 23/08/2007, 10:25 AM

I have to say, Xilo was recommended to me by someone I knew, and I agree with everything you have said. I've not even had to ring the support team, as all of my questions/queries are answered promptly using their ticket service.

So a big well done is in order methinks.


Last edited by Dom; 27/01/2008 at 6:10 PM.
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Sprogy Sprogy is offline
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Default Re: I am extremely impressed - 17/01/2008, 7:30 PM

Dito Dom.

I've found support reply pretty quick, with Matt and Kieran right on the ball, and at daft hours too!. I wonder some times if these guys actually sleep!
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Matt Matt is offline
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Default Re: I am extremely impressed - 17/01/2008, 7:31 PM

Hi,

Today - nope, no sleep. Just a diet of coke and pizza. Thank god for dominos.!


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Kieran Kieran is offline
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Default Re: I am extremely impressed - 18/01/2008, 5:57 AM

Coke and Dominos certainly gets me through thats for sure
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Jessica Jessica is offline
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Default Re: I am extremely impressed - 25/01/2008, 11:19 PM

Well Im recommending my Step Mum to Xilo Simply cause Mdwebhosting.com.au are rubbish!!
I love Xilo!

Last edited by Matt; 26/01/2008 at 9:41 PM. Reason: Removed profanity.
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