[UncleSteve]

Anyone know how long I should have to wait for a back up to be restored?

I raised a support ticket on the 16th June asking if a database could be restored, and assigned it as an emergency as I already know if I assigned a normal status it wouldn't be looked at for weeks. I had a message asking which data base (there was only two) the day after, which I replied to several hours later, since then nothing.

I'm just wondering if I should wait longer, or give up?

Looks like everyone has similar problems with poor support, hardly what I thought I was going to get when I transferred hosts, at least the old host would let me know they wouldn't help and not just keep me hanging on.......

Re-cap, how long should I wait before giving up?